Refund & return policy

Last updated: 10 October 2026

We want you to love what you ordered. If something is not right, here is how returns work.

Return window

You can request a return within 7 days of delivery, as long as:

• The piece is unused, unworn and unwashed, and in its original condition.
• All tags, labels and the original packaging are intact.
• The piece has not been altered, stained or damaged.

Damaged, defective or wrong items

If you receive a damaged, defective or wrong piece, tell us within 48 hours of delivery with:

• Your order number
• Clear photos or a video of the piece and its packaging
• A short description of the problem

After checking, we will arrange a replacement or a refund, depending on availability.

What cannot be returned

• Pieces that have been worn, washed, used or altered
• Pieces returned without their tags or original packaging
• Pieces damaged by handling, washing or storage after delivery
• Return requests made after the return window

Refunds

Once your return reaches us and passes a quality check, we process the refund within 5–7 business days. Prepaid orders are refunded to the original payment method. For Cash on Delivery orders, we refund to a bank account or UPI ID you share with us.

How to request a return

Contact us on WhatsApp or email with your order number and the reason for the return, and we will guide you through the next steps.